CandyLand Privacy Policy

At CandyLand Casino, we respect your privacy and are committed to protecting the personal data you share with us. This CandyLand privacy policy explains what information we collect when you visit candy land casino, how we use it, and the choices you have regarding your data. By creating an account or using our services, you agree that we may process your information as described below.

Information We Collect

When you register for a candyland casino login or interact with our platform, we collect several categories of information to provide you with a safe and enjoyable gaming experience.

• We gather registration details such as your name, date of birth, email address, phone number, and residential address when you open an account with candyland online casino.
• We collect payment information, including deposit and withdrawal details, when you use methods like Visa, Mastercard, web wallets, vouchers, or Bitcoin.
• We track your gaming activity, including which candyland slots and candy land casino games you play, your wagering history, and session duration.
• We record technical data such as your IP address, device type, browser, and operating system to keep our services secure.
• We may collect communication records when you contact our support team, including live chat transcripts and emails.

How We Use Your Information

Our casino uses your data for legitimate operational, legal, and marketing purposes. We process your information to verify your identity, prevent fraud, and comply with our Curaçao gaming license obligations under Antillephone N.V. (8048/JAZ). We also use your data to manage your account, process transactions, and deliver promotions such as our welcome bonus, candyland casino no deposit bonus offers, candyland casino promo codes, and other candyland casino bonus codes tailored to your preferences.

We may use your contact details to send you information about candyland casino free spins promo code offers, VIP Loyalty Points updates, and new candyland casino new codes if you have opted in to receive marketing communications. You can withdraw your consent at any time by contacting our support team or adjusting your account preferences.

Use of Data for Game Providers

We share limited technical data with our game providers, including SmartSoft Gaming, Rival, InstaNet, Tom Horn Gaming, Vivo Gaming, Betsoft, and others, so that games such as our live dealer titles and sweet bonanza candyland live casino slot function correctly and fairly. This data sharing is limited strictly to what is necessary for gameplay and payout processing.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. These tools help us remember your login details, understand how you navigate candyland casino games, and personalize the promotions we display to you. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain features of our website.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors who handle your deposits and withdrawals via Neteller, wire transfer, direct-to-card, or Bitcoin.
• Regulatory authorities in Curaçao, as required by our licensing obligations.
• Our sister brands, including Paradise 8, Cocoa Casino, and DaVinci's Gold, operated under SSC Entertainment / AffDynasty network, where permitted by law and for account verification purposes if you use candyland casino sister sites.
• Fraud prevention and identity verification services to protect our platform and our players.
• Law enforcement agencies when required by applicable regulations.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. If you close your account with us, we may still retain certain records for a reasonable period to meet our obligations under our Curaçao license.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honour these rights wherever applicable, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your data, subject to our legal retention obligations.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, you can contact our support team at support@candyland.casino, and we will respond to your request within a reasonable timeframe.

Data Security

We are committed to protecting your data using industry-standard security measures, including encryption and secure servers. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Restricted Jurisdictions

Our services are not available to residents of certain countries, including Afghanistan, Belarus, the Netherlands, Poland, Singapore, and several others listed in our terms and conditions. If you access candy land casino from a restricted jurisdiction, we reserve the right to close your account and withhold funds in accordance with our policies.

Age Verification and Responsible Gaming

We require all players to be of legal gambling age in their jurisdiction before registering with us. We collect identity verification documents to confirm your age and identity, particularly before processing your first withdrawal or awarding bonuses such as our 200% first deposit match or free chip promotions.

Third-Party Links

Our website may contain links to third-party sites, including affiliate pages or sites like candyland casino that offer similar gaming experiences. We are not responsible for the privacy practices of these external websites, and we encourage you to review their policies separately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use, or protect your personal data, please reach out to our support team via live chat, available 24/7, or by emailing us at support@candyland.casino. We are here to address your concerns and ensure your experience with us remains safe and transparent.